Fitbit launches investigation after a wearable reportedly explodes on a woman’s wrist

The Fitbit Flex 2 worn by a sit, thankfully not engulfed in flames .

Image: fitbit

A woman in Wisconsin said her Fitbit explosion on her wrist, beginning second-degree smolders and prompting her to get up and move for all the erroneous reasons.

Dina Mitchell told ABC News in an email she had only been wearing her tracker, the Flex 2, for about two weeks where reference is burst into flames while she was reading last week. She didn’t report any prior issues with the manoeuvre or its lithium-polymer artillery, which was apparently the cause of the explosion.

“It was either imperfect or really mad I was sitting still so long, ” she wrote, demonstrating the incident didn’t blow away her sense of humour. “I dont know. Either nature, It burned the heck out of my arm.”

Mitchell was able to pluck the manoeuvre off her wrist after it caught flaming, and sought care for her smolders the next day. She told ABC her doctor had to remove segments of rubber and plastic out of her injured appendage, and Fitbit offered her a replacing manoeuvre, if she was eager to fasten another one onto her uninjured wrist so soon after the explosion.

“It was either imperfect or really mad I was sitting still so long.”

Fitbit has been quick to address the incident with the specter of Samsung’s explosive artillery topics hanging over the consumer electronics industry on the whole, the company is understandably leery of being perceived as another potentially hazardous brand.

Fitbit reps gave us a tedious testimony about how the company will look into the explosion via email when reached for explain:

We are excessively concerned about Ms. Mitchells report regarding her Flex 2 and take it very seriously, as the state and safety of our purchasers is our top priority. Fitbit makes are designed and issued pursuant to strict such standards and undergo substantial internal and external experimenting to ensure the safety of our users.

We have spoken with Ms. Mitchell and are actively investigating this issue. We are not aware of any other complaints regarding this quality and find no reason why beings to stop wearing their Flex 2. We will share additional information as we are able.

The Fitbit reps too pointed us to remarks Ramon Llamas, analytics firm IDC‘s wearables experiment director, supplied USA Today about the incident.

If anything, gives be patient with the process, ” Llamas told the publication, although he reportedly also said hes “eager to accompany what Fitbits investigation uncovers.”

Unless more artillery problems linked to the Flex 2 or other Fitbit inventions come to illuminate, it’s maybe fair to presume this was an isolated incident with one imperfect or potentially injury measurement. That can happen in rare cases with battery-powered inventions, which is why Fitbit’s site warns users of possibilities trauma if its makes are directed improperly.

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